Case studies

How big brands won by going digital

Apps, online ordering, loyalty programs and modern software changed these businesses. Here's what they built, the results they reported, and what your business can learn from them.

85%+of Domino's U.S. retail sales come through digital channels
$30Bspent by McDonald's loyalty members in 2024
60%of Starbucks U.S. store spend comes from Rewards app members
79%growth in Walmart U.S. eCommerce sales in one year

Public examples compiled from company reports, with sources on each page. Vozile is not affiliated with these companies and did not work on these projects. Trademarks belong to their owners.

The common thread

What every success story has in common

Different industries, same playbook. These ideas work for a single shop as well as a global chain.

01

They own the customer

Their own apps and websites, not just marketplaces, so they keep the relationship and the data.

02

They remove friction

Order-ahead, saved favourites, pickup and tracking make buying faster than the alternative.

03

They reward loyalty

Points and personal offers turn occasional buyers into regulars who spend more.

04

They build on solid tech

Cloud, APIs and connected systems let them add features quickly and grow without limits.

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